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FAQs

Common questions

  • Is Marvin secure?
  • How long does credentialing take?
  • I don't have a CAQH login. How can I set that up?
  • I don't have an NPI number. How can I set that up?
  • What happens if a patient needs medication or needs to be referred out?
  • What happens if my client late cancels or no shows?
  • How do I reschedule an appointment with my client?
  • What type of support is available to therapists?
  • Who is this “Marvin” person?
  • Do I need to be physically in the same state as the client?
  • How are clients matched with me?
  • What are the typical presenting problems that you see for this patient population?
  • Do you require us to use any specific modalities/treatment plans?
  • Is it short term or long term treatment?
  • What is the protocol for emergency situations?
  • How do I update the Acuity labels?

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