FAQs
Common questions
- Is Marvin secure?
- How long does credentialing take?
- How do I update my Theranest availability?
- I don't have a CAQH login. How can I set that up?
- I don't have an NPI number. How can I set that up?
- What happens if a patient needs medication or needs to be referred out?
- What happens if my client cancels or no shows?
- What is the compensation for no-shows?
- How do I reschedule my appointment with my client?
- What type of support is available to therapists?
- Do I need a smartphone to access Marvin?
- Who is this “Marvin” person?
- Do I need to be physically in the same state as the client?
- How are clients matched with me?
- What are the typical presenting problems that you see for this patient population?
- Do you require us to use any specific modalities/treatment plans?
- Is it short term or long term treatment?
- What is the protocol for emergency situations?
- How do I add sessions on TheraNest?