💙 How do I request a therapist rematch?

At Marvin, we understand that finding the right therapist is a personal and important process. Sometimes, it takes a few tries to find someone who truly fits your needs — and that’s completely okay.

If you’d like to explore working with a different therapist, you can easily request a rematch right from your Marvin member portal.

Here’s how:

1. Log in to your Marvin member portal.
2. From the left-hand menu, select My Therapist.
3. Locate your current therapist’s profile.
4. Click Request a rematch next to their name.

Once you do, you’ll be presented with a list of new therapists to choose from. You can review their profiles, specialties, and experience — and schedule directly with the therapist who feels like the best fit for you.

💬 Tip: Take your time exploring each profile. Finding the right match can make all the difference in your therapy experience, and we’re here to make that process as simple and supportive as possible.