FAQs
Common questions
- I'm waiting to be matched.
- How can I sign up for therapy?
- Who are the therapists at Marvin?
- What happens during my intake session?
- Does Marvin take insurance?
- Does Marvin offer in-person sessions?
- Does Marvin prescribe medication?
- Are sessions HIPAA-compliant and secure?
- Do I need a smartphone to access my session?
- Iām considering moving to a different state. Will that affect therapy?
- Are my family members or dependents eligible to use Marvin?
- Marvin Late Cancellation and No-Show Policy
- How many sessions do I get?
- How do I request a therapist rematch?
- Can I add a new therapy type to my account?
- How do I cancel a therapy type?
- How do I get help with my billing statements?
- Can my child sign up for sessions at Marvin?
- š” How do I contact the User Success or Billing team?
- š¬ How do I contact my therapist?