Zoom is unable to detect my camera.

"Zoom is unable to detect a camera. Make sure your camera is powered on and connected to your computer."

If you are receiving the above error message or something similar, follow these instructions in order to properly connect your camera to Zoom.

After that, if you are still unable to connect to Zoom, please email user-success@meetmarvin.com or itsupport@meetmarvin.com for immediate assistance. You can also text us at (213) 528-4391 from 8am to 5pm PST.

We’ll be sure to get your camera connected so you can easily meet with your therapist moving forward.